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FAQ

 

Most Asked Questions

To see our Cable Buyers Guide, click here

Morrow Audio uses the latest encryption and privacy technology available, ensuring that your information is private and secure. Our system is so secure that even we are not able to access your credit card information! You can shop with complete confidence that your information is safe. If you have any questions about our security, feel free to contact us.

Our cable products come with a 60 day evaluation/ return according to our Return Policy

Most product are hand made to order. Please see the time for orders Here.

You can find the owners manual here.

Buying a "pair" of cables is not the same as buying a "pair" of pants. With the pants, you get one pants. With cables, a "pair" gets you two cables. For example, if you buy a pair of interconnects, you will receive one complete left channel cable and one complete right channel cable.

Affirm and Splitit are financing options that provide up to 36 months of payments. See all the details here.

Recommendation Questions

We recommend starting with  the speaker cables, then working your way back to the source components. After that, start upgrading the power cords from the power amplifiers, then preamp and finally the source components. Replacing your cables in this order will realize the greatest sonic improvements and enjoyment as you complete each step.

This upgrade path is recommended for speaker cables and interconnects:

speakers to power amp > power amp to preamp > preamp, integrated or receiver to source components.

This upgrade path is recommended for power cords:

from wall plug to conditioner > power amp or powered speakers > preamp, integrated or receiver > source components

The most important cables to upgrade in a home theater are the front left, right and center channels. Upgrade all the interconnects and speaker cables related to those channels. The rear and surround channels are not as critical. You can use our lower models in those locations. Follow the same path for upgrading your power cords.

With our cables, the higher you go in the line, the more runs of wire are in the cable structure. This provides higher and higher resolution as you move up the line. We recommend going as high up in the line as you can afford.

We recommend for those on a limited budget, to put the largest part of your overall budget into the speaker cables. When customers with a limited budget call us, we usually recommend the SP4 speaker cables combined with the MA2 or MA3 interconnects. If this cannot be done, then we recommend a lower speaker cable model combined with lower model interconnects.

Here are some examples:

SP6 speaker cables with MA3 or MA4 interconnects.

SP4 speaker cables with MA2 interconnects.

SP2 or SP3 speaker cables with MA1 interconnects.

MA1 interconnects on the source components, MA2 interconnects between the preamp and power amps, SP3 or SP4 speaker cables.

The series 4 cables, IE, MA4 interconnects, SP4 speaker cables, etc are what we would call the "sweet spot" in the line. This level will provide a great experience and flexibility concerning amplifier power for most systems.

Keep in mind that even though you might have a high powered amplifier, if you have efficient speakers, you are only using a small portion of that wattage to achieve a normal listening level. As an example, if you have speakers with a 98db efficiency rating, you will only be using 1 to 10 watts of amplifier power to reach normal listening levels.

The following is a general guide for the maximum power on specific speaker cable models...

SP1 Speaker Cables: Amplifiers up to 100 Watts continuous/ 200 Watts peak per channel.
SP2 Speaker Cables: Amplifiers up to 130 Watts continuous/ 160 Watts peak per channel.
SP3 Speaker Cables: Amplifiers up to 150 Watts continuous/ 300 Watts peak per channel.
SP4 Speaker Cables: Amplifiers up to 170 Watts continuous/ 340 Watts peak per channel.

SP5 Speaker Cables: Amplifiers up to 200 Watts continuous/ 400 Watts peak per channel.
SP6 models and up Speaker Cables: Any Wattage.

Our full line of power cables will work for any component in a system. Just like our other cables, as you move up the line, we introduce more runs of wire in the cable structure. The Elite and Anniversary level adds the very nice Furutech AC plug and IEC.

Our general recommendation is as follows:

Power Conditioners: MAP3 - Anniversary, MAP2 for those on a limited budget.
Source Components: MAP1 - MAP3
Integrated Amplifiers & Receivers: MAP2 - MAP4, MAP1 for lower power units.
Power Amplifiers: MAP3 - Anniversary, MAP1 - MAP2 for lower power units.

Use our PH series phono cables from your turntable to SUT (step up transformer if you have one), and from the SUT to the input side of your phono preamp. From the output side of your phono preamp and onward in your system, use our MA series interconnects.

Other Questions

Morrow Audio is required by law to declare what you paid as to the value for international shipments for taxes and duties.

International customers are fully responsible for the taxes and duties required by their government.

If you have a friend or family member in the USA, we can instead ship the items to them.

US Code 305:

(1)Failure to file; submission of false or misleading information.—Any person who knowingly fails to file or knowingly submits false or misleading export information through the Shippers Export Declaration (SED) (or any successor document) or the Automated Export System (AES) shall be subject to a fine not to exceed $10,000 per violation or imprisonment for not more than 5 years, or both. See all

Even though we cannot disclose the individual wire gauges and other information, we can provide the total combined wire gauge specifications. Please find that information on the specific product page under "Specifications".

Please see that information on the product pages under Specifications.

We use the industry standard of 50% more per extra meter.

Most cables come at the same price up to 1 meter. Others cables, like speaker cables, subwoofer cables, etc offer "up to" longer lengths at no extra charge.